More than 10.000+ people love our craftsmanship
We are sure you’ll love these too!
Frequently asked questions
We are always here for you! Whether you have a question or just want to talk about our jewelrys, we are available every day of the week.
Our working hours:
- Monday- Friday: 8AM-6PM
- Saturday and Sunday: 10AM-4PM
We strive to respond within 24 hours, but we always try to respond as quickly as possible.
✉️ Send us an email: support@john-mary-jewelry.com
Your happiness is our priority. If your jewelry isn’t quite right, you can return it within 30 days of receiving it. Simply send us an email, and we’ll handle the rest.
✉️ Send us an email: support@john-mary-jewelry.com
No, we use high-quality, durable materials. Our stainless steel pieces are completely waterproof and made to last—no tarnishing, no fading.
Avoid harsh chemicals and wipe dry after water exposure.
Every piece of jewelry is crafted with precision and love. We use high-quality materials, paying close attention to every detail to create timeless designs that will last for years to come. Each item is carefully inspected to ensure it meets our high standards before it reaches you.
After you place your order, here's what happens:
First, we personally inspect every piece to ensure the craftsmanship meets the quality standards we've maintained for years.
We then take 1-2 days to carefully prepare your order, ensuring everything is perfect before it leaves our studio. Once ready, we package your jewelry with care and prepare it for shipping.
You'll receive a local tracking code so you can follow your order's journey to your doorstep.
We have made paying easy and secure for you. Choose the option that suits you best—whether Amex, Maestro, Visa, MasterCard, Shop Pay, Apple Pay, or Google Pay.
EXCELLENT!
Real Deal Vintage Quality
Fast shipping and the item was exactly as described. The discount made this ruby ring an absolute steal for such quality.
Worth Every Penny
I can't believe the quality for the price - this ruby ring is absolutely stunning.
Beautiful Pearl Earrings
Shipping took about a week but it was worth the wait. The pearl earrings are delicate and timeless, exactly what I was hoping for.
Stunning Quality
The silver ring I ordered arrived even more beautiful than the photos showed, and the handwritten note from Mary made it feel so personal!
So Glad I Found Them!
Their story really touched me, and the jewelry is just as special as you'd expect from 38 years of dedication.
Exceeded My Expectations
Honestly wasn't sure about ordering jewelry online, but this exceeded all expectations.
30 Day Money Back Guarantee
If your jewelry isn't quite right, you can return it within 30 days of receiving it.
Contact
We are available at any time to answer your questions and provide assistance.
Send us an email: support@john-mary-jewelry.com
Lifetime Color Warranty
We're confident that our jewelry won't lose its color over time. In fact, we believe in our quality so strongly that we offer a lifetime warranty for any color-related issues.
